Shipping policy

How much does shipping cost in Italy?
Shipping costs may vary depending on the order. Generally, shipping costs amount to €3.90 for all orders under €59. For orders equal to or over €59, shipping is free.

What are the shipping and delivery times?
All orders placed by 2:00 PM on working days (Saturday and Sunday excluded) are prepared and shipped the same day. Orders placed after 2:00 PM are prepared and shipped the next working day.

Estimated delivery time is 48–72 hours, except for remote areas and islands. All shipments are made via express courier (Poste Italiane or Bartolini). For purchases made during specific promotional periods and holidays (e.g., Christmas), standard processing and shipping times may not be guaranteed. However, Cosmekit S.r.l. and its partners will do their best to ship orders as quickly as possible.

Is it possible to request delivery to a pickup point?
No, it is currently not possible to request delivery to a pickup point. If you would like this option to be available soon, contact us at info@ophelier.it.

Is international shipping available?
No. At the moment, we are shipping only within Italy.

For further information, contact us by email at info@ophelier.it.